Customer Service
Sometimes shopping in SL can be a challenge, so if you have a problem, please send me a notecard in world or an email to wig.wam.bam.jojo [at] gmail [dot] com with the transaction info (go to World > Account History; Copy/Paste into notecard or email) and I will deal with it ASAP.
Returns/Exchanges
No refunds and/or exchanges on items that are marked as no transfer.
Refunds
Refunds only for the double pay of a purchase. Please follow the steps described above in customer service within the same day of your purchase.
Failed Delivery
For paid iten(s) that failed to be delivered, I will redeliver it to you. Please follow the steps described above in customer service within the same day of your purchase.

![[LA] Urban Glam](http://farm4.static.flickr.com/3440/3171393071_56c7496602_t.jpg)









